Privacy Policy
Your trust matters, we respect and protect your data at every step.
Last updated: 13 Oct 2025
Our Commitment to Privacy
At KLS Car Rental Ltd (“KLS”, “we”, “us”), your privacy is fundamental. This policy explains how we collect, use, store, and protect your personal data in compliance with the Mauritian Data Protection Act and international standards such as GDPR.
1. What Data We Collect
- Identification data (name, address, driving licence, passport)
- Contact information (phone, email, WhatsApp)
- Booking details (rental dates, vehicle type, payment info)
- Technical data (cookies, browser type, device, IP)
- Location data (GPS if vehicle tracking applies)
2. How We Use Your Data
- To manage bookings, rentals, and payments
- To communicate updates, confirmations, and reminders
- To ensure vehicle safety and security (GPS tracking)
- To comply with legal and insurance obligations
- To improve customer experience and website performance
3. Legal Basis for Processing
- Your consent (e.g., marketing updates)
- Performance of a contract (rental or service agreement)
- Compliance with legal obligations (insurance, tax)
- Legitimate business interests (fraud prevention, security)
4. Data Sharing & Third Parties
- Insurance partners (for claims and coverage)
- Payment providers (for secure transactions)
- IT / hosting services (website, email, cloud)
- Legal or regulatory authorities (as required by law)
5. Data Retention
- Rental records: up to 5 years (tax & insurance compliance)
- Customer communication: up to 2 years
- Marketing consent data: until withdrawn
6. Your Rights
- Access, correct, or delete your data
- Withdraw consent at any time
- Request a copy (data portability)
- Complain to the Data Protection Office
7. Cookies & Analytics
We use cookies to enhance browsing, remember preferences, and analyze site traffic. You may disable cookies in your browser. We use Google Analytics with anonymized tracking.
8. Data Security
- SSL encryption for online forms
- Restricted internal access
- Regular security audits and backups
9. Contact Us
For privacy requests or questions, contact our Data Protection Officer.
Email: klsgroup555@gmail.com
Phone: +230 5500 7555
Address: Mahatma road Lallmatie
This Privacy Policy may be updated periodically. The most recent version is always available on this page.